Shock

Treat the cause.If there's severe bleeding, deal with that first.

Lie them down.Help them lie down on their back. If they have no injury to their legs, hips or back, and it doesn't hurt, you can raise and support their legs.

Call 999.Tell them you think the person is in shock.

Keep them warm.Loosen anything tight around their neck, chest and waist. Cover them with a coat or blanket.

Reassure and monitor them.Keep checking how responsive they are.

Recognising shock

Pale, cold, clammy skin, and sweating
A fast pulse that becomes weak
Fast, shallow breathing
A grey-blue tinge to the skin. On darker skin, check the palms and soles.
Feeling sick or vomiting
Restless or aggressive
Yawning and gasping for air
They may become unresponsive

What is shock?

Shock is a life-threatening condition. It happens when the brain and vital organs aren't getting enough oxygen.
It isn't the same as emotional shock.
Causes include severe bleeding (inside or outside the body), heart problems, losing body fluids (for example from burns, vomiting or diarrhoea), severe allergic reactions, serious infection (sepsis) and spinal injury.

What to tell the ambulance

The call handler will guide you. Tell them where you are and that you think the person is in shock.